Shipping Info

 

Orders And Shipping

I am an international customer, can I make an order?

Of course. We can arrange a custom order with you. For international customer, please email us atinfo@sixpax.co  , and we will be happy to assist you personaly.

 

Can I make changes to my order?

Reach out to info@sixpax.co  or contact our beloved customer service — we’ll see what we can do!

 

How do i know my order has been received?

Once you’ve completed your online order you will receive an order confirmation e-mail. Please check this carefully to ensure all your details are correct. If any details are incorrect please contact us immediately atinfo@sixpax.co  

If you don’t receive an order confirmation e-mail from us within 24 hours of placing your order check your Junk folder in case our emails are going there. We may also have the incorrect email address registered with your name. Please check your account details to ensure your e-mail address has been entered correctly.

If you still cannot see why you haven’t received one please e-mail info@sixpax.co  and we’ll look into it for you.

 

How will my order be shipped?

For domestic orders, items will be sent using standard JNE delivery services (Shipping Schedule 15.00 WIB, Monday to Sunday)
Please note that orders will be sent through the most suitable carrier according to the size, weight and destination.

 

Where does sixpax Webstore ship to?

All over Indonesia. We also welcome International customer by arranging a custom order. We are able to ship to most countries around the globe as we vow to provide you with the best service. Please contact us at info@sixpax.co  for further information.

 

How do I track my order?

Once the order has been shipped, you will receive an email with a tracking number and information on the carrier within 24 hours of the purchase through email or mobile message. If you don’t receive the tracking number, please contact us at info@sixpax.co  for further information.

To check the status of your order, log into your account or go to Track Order page.

 

How long will it take for my order to arrive?

Please note that these are estimate delivery dates and are working days. Each place has each estimate delivery time that you can check to JNE.co.id. Delivery time is measured from when your order is dispatched and do not include any hold ups that may occur due to local custom procedures. Orders are dispatched one time (15.00 WIB) from Monday to Sunday.


Payments

What payment methods do you accept?

SIXPAX  Webstore accept bank transfer in Rupiah to Bank Central Asia (BCA): 848 008 0077 a/n Erick Christian

Payment should be made strictly in 24 hours (1 days) after check out. If you can not make the payment and confirm within that time, your orders will be automatically expired. You can order again but we can not guarantee the availability of the product.

Confirmation also should be made strictly after the payment by simply sending an email to info@sixpax.co or fill down the Payment Confirmation page.

Please note that items will not be shipped until the transaction has been cleared.

 Others

WILL YOU RE-STOCK ITEMS THAT HAVE SOLD OUT?

We generally do not re-stock items that have sold out as we like to offer new designs and often have limited numbers of garments, these products may be re run in the future but it is not guaranteed. Our most popular styles are usually released in new colours or materials with each collection. If you have a question about a particular item, please contact us at info@sixpax.co