FAQ

GENERAL QUESTION

Dear our valued customers, if you have any inquiries in mind please read this frequently asked questions first.

How to order?

  1. Browse our product.
  2. Choose your size and click “Add To Cart”.
  3. Continue to browse and repeat step two for every single product you wish to purchase.
  4. Review your items by clicking the “Shopping Bag” link at top right of the page.
  5. Once you are done, click “Check Out”.
  6. Fill in your details.
  7. Review your details. If they are correct, simply click “Place Order” to complete your purchase.
  8. Make your payment to our bank account – Bank Central Asia (BCA): 777 099 2090 a/n Erick Christian
  9. Make a confirmation about your payment by fill down our Payment Confirmation page OR simply mail us to info@sixpax.co  OR contact our beloved customer service about your payment.
  10. Our shipping schedule at 15.00 WIB (Monday-Sunday), so payment confirmation must before 14.30 if your products want to be shipped on the same day. Payment after 14.30 will be shipped the next day of confirmation
  11. Your tracking numbers will be sent within 24 hours of the purchase through email or mobile message

 

 

Do I need to have an account to shop?

Yes, an account is required but we highly encourage you to register as a member with us as you will be able to enjoy the following benefits:

– Save your address for faster checkout
– Check your order status
– Review past purchases

What do I do if I forget my password?

If you have forgotten your password, you can use Password Recovery feature to retrieve it or alternatively, you can contact us at  info@sixpax.co


 What kind of sizing do you use?

Generaly each article has a different sizing one with another. Please refer to our size chart that available in the product and use it as a guideline. We know online shopping can be tricky for fit and sizing. If you have a question about a particular style, send your measurements to info@sixpax.co  or contact our beloved customer service. We’ll help you find the right size.